The IT Architect Corporation
We design, implement and manage the automation of business processes and building controls with innovative telecom and technology solutions.
Why The IT Architect (ITA)?
The IT Architect Corporation (ITA) are information technology specialists who transform traditional or outdated processes into automated self-sustainable systems that provide transparency, accountability, and insightful metrics. ITA configures, integrates, and supports comprehensive solutions that are customized to your business needs. Our attention to detail ensures that your data will be handled securely as well.
Industries We Serve
The IT Architect is the perfect liaison between government entities and the telecom providers themselves. Our knowledge and expertise can be put to good use to ensure bureaucratic operations run smoothly and efficiently at less cost to the taxpayer.
IT Telecom Staffing – Order Fulfillment
Situation - Method of local government order fulfillment process is antiquated; inaccurate ordering, lack of transparency, accountability and metrics
Action - Implemented design thinking process; empathize, ideate a standardized process to address pain points
Result - Reduce costs, increase profitability and best in class onshore workforce productivity
Order fulfillment Situation - Telecom Carrier & Government Entity
Situation - State of Illinois required a solution to automate its telecom order fulfillment processes that would afford visibility to all stakeholders within its procurement ecosystem
Action - Delivered cloud-native solution using Javascript- React JS, API framework - loopback, Database - Mongodb, Dashboard - Mongodb Chart via Heroku - cloud platform, Git, Bitbucket
Result - Backend administration application, customer dashboard and custom reports
Business Process Automation - Software Development
Situation - Lack of custom reports within procurement; transparency and accountability
Action - Implemented the design thinking process to accurately assess pain points, ideate and deliver a custom reporting solution
Result - Increased visibility, accountability which reduced cost of doing business while increasing work productivity
Telephony Consultant – UCaaS / Wireline Services
Situation - On prem telephone system; antiquated way in which employees and customers communicated
Action – Assessed, designed and implemented custom VoIP solution
Result - Increased workforce productivity and enhanced customer experience which resulted in lower cost of doing business and customer profitability
Experience since 2003...
Client Showcase
Our industry-standard services are backed by an extensive list of awards and accolades that prepared us for success that translates to you.
